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Wednesday, June 06, 2007

Ouch Points

If you are disorganized or know someone who is, this information from shrm.org may motivate you at work.

Workers Grind Teeth Over Rambling Meetings

Meetings that are disorganized strike more of an “ouch point” with workers than meetings that start late or consist of attendees who straggle in, according to a new monthly study examining Americans’ tolerance thresholds for common scenarios in their personal and professional lives.

“Everyone has a pet peeve about even the smallest of tasks that have to be carried out on a daily basis,” Jeff Resnick, president of Opinion Research USA, said in a press release. “In the world of business, the Ouch Point series helps organizations identify these issues and rectify them for their key stakeholders.”

Top 10 meeting ouch points are:

• Disorganized, rambling meetings, cited by 27 percent of respondents.

• People who interrupt peers and try to dominate a meeting, 17 percent.

• Cell phone interruptions, 16 percent.

• People who fall asleep in meetings, 9 percent.

• Lack of bathroom breaks, 8 percent.

• Long meetings with no refreshments, 6 percent.

• People arriving late or leaving early, 5 percent.

• People who check their hand-held devices during meetings, 5 percent.

• Meetings that start late, 4 percent.

• No minutes of the meeting outcome, 4 percent.

“Structured business meetings with a closely followed agenda are often the most productive, particularly when attention spans can be short,” Resnick noted. “Our first Ouch Point survey indicates that a disorganized meeting is a disengaged meeting that will rarely result in the desired outcomes.”

Posted by Sara Bereika in • Articles
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